LightSpeed

LightSpeed Broadband is a UK full-fibre provider delivering ultrafast, reliable connectivity to homes and businesses. I contributed to redefining their customer acquisition journey, improving how users discover, understand, and convert to their services.

2025

Reed

The Reed Group is one of the UK’s largest recruitment and workforce solutions companies, offering services that span the entire employee-employer lifecycle, from direct hiring to learning and wellbeing initiatives. Historically, their digital presence was fragmented across multiple properties, making it difficult to deliver a unified brand and customer experience.

2023

Tangent

Tangent is a privately held digital consultancy founded in 2001, with a distributed team of around 90 experts across the UK, Spain, South Africa, Pakistan, and other regions. The company delivers future-ready digital products across four core areas: Strategy & Consultancy, Customer Experience & Design, Technology, and AI & Data. Despite its growth, Tangent’s previous website no longer reflected the scale or sophistication of the business, operating on a dated monolithic architecture with limited flexibility and minimal support for modern content or experience delivery.

2023

UKPN

UK Power Networks serves and provides electricity to over 8 million domestic and commercial customers. It owns and maintains electricity cables and lines across London, the South and South East of England. As a regulated company, it’s responsible for keeping the lights on 24/7, connecting new customers to the grid, and providing a whole range of services through numerous customer touchpoints, including digital and conversational interfaces.

2022